Payment Guide

Welcome to Clayvibers (hereinafter referred to as “we”). This Credit Card Payment Guide is designed to help you understand how to complete payments using a credit card on our online store and to ensure a secure and smooth transaction experience.

1. Accepted Credit Cards

We currently support a variety of commonly used credit cards for online payments, including Visa and MasterCard.

All credit card payments are processed through a secure online payment system and are used solely for order payment processing.

2. Credit Card Payment Process

When placing an order on our website and selecting credit card payment, the general process is as follows:

• Add items to your shopping cart and proceed to checkout

• Select credit card as your payment method

• Enter your credit card details, including card number, expiration date, and security code

• Review your order information and submit the payment

• Once payment is successful, an order confirmation will be generated and sent to you

An order is considered confirmed only after payment is successfully completed.

3. Payment Security

We take reasonable measures to protect your payment information:

• Payment data is encrypted during transmission to prevent unauthorized access

• We do not store complete credit card details

• Payment information is used solely for completing the transaction and order processing

We recommend completing your payment in a secure network environment.

4. Payment Failures or Exceptions

If a payment attempt is unsuccessful, it may be due to one of the following reasons:

• Incorrect credit card information

• Insufficient available credit or card restrictions

• Unstable network connection

Please review your details and try again, or use a different credit card.If the issue persists, feel free to contact us for assistance.

5. Charges and Order Confirmation

• Your credit card will be charged once the payment is successfully completed

• The order will enter processing only after payment confirmation

• Unsuccessful payments will result in the order not being processed or shipped

Please monitor your order status after placing your order.

6. Contact Us

If you encounter any issues while making a credit card payment or have related questions, please contact us using the details below:

Address: 11943 S TAB RD, SOLON SPRINGS, WI 54873, United States
Telephone: +1 (727) 782-4071
Email address: client@clayvibers.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)