Privacy Policy

Welcome to Clayvibers (hereinafter referred to as “we”). We value your privacy and are committed to handling personal information in a transparent and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our online store.

1. Scope of This Policy

This Privacy Policy applies to personal information collected when you access, browse, or use our online store, including activities such as viewing products, placing orders, making payments, contacting support, and using website features.

This policy applies only to information processed directly through our website.

2. Information Collection Technology (Cookies)

When you use our website, we may use cookies and similar technologies to collect certain information.Cookies are small data files stored on your device that help support website functionality, improve user experience, and maintain website security.

3. Use and Sharing of Information

We use the personal information we collect for the following purposes:

• To process orders and provide purchased services

• To communicate with you regarding order status and support requests

• To improve website functionality and user experience

• To prevent abnormal activity and protect website security

We do not sell personal information. Information is only shared where necessary to achieve the purposes described above and with appropriate safeguards in place.

4. Data Storage and Cookies Management

Personal information is stored only for as long as necessary to fulfill the purposes outlined in this policy.Cookies are used only with your knowledge and authorization. You may manage or withdraw your consent for cookies through your browser settings or the controls provided on our website.

Please note that disabling cookies may affect certain website functions.

5. Your Rights

You have the following rights regarding your personal information:

• To access the personal information we hold about you

• To request correction of inaccurate or incomplete information

• To request deletion of personal information where applicable

• To withdraw previously given consent for data processing

To exercise these rights, please contact us using the details provided below.

6. Legal Basis for Data Processing (GDPR)

We process personal information in accordance with GDPR principles and based on the following legal grounds:

• Performance of a Contract
  To process your orders and provide the services you purchase.

• Explicit Consent
  Where you have clearly agreed, for newsletter subscriptions and related communications.

• Compliance with Legal Obligations
  For purposes related to taxation, accounting, and regulatory requirements.

• Legitimate Interests
  To improve user experience, ensure website security, and prevent fraudulent activities.

7. Policy Updates

We may update this Privacy Policy from time to time to reflect operational changes.Any updates will take effect once published on our website. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, you may contact us through the following channels:

Address: 11943 S TAB RD, SOLON SPRINGS, WI 54873, United States
Telephone: +1 (727) 782-4071
Email address: client@clayvibers.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)